Two children giving thumbs up in front of a chalkboard with community event text, wearing bright shirts.

Inclusive Design Principles

 

 

Inclusive Design Principles

 

 

Two children giving thumbs up in front of a chalkboard with community event text, wearing bright shirts.

We have an ambition to create places that are truly inclusive. To achieve this, our designs, our way of working and our teams must be aligned to this goal. Therefore, our inclusive design principles address the places, processes and knowledge and skills required to deliver truly inclusive spaces that are fit for the 21st century.

Download our principles

Our principles

We have three key inclusive design principles: inclusive places, inclusive processes and inclusive knowledge and skills. Each of these are split into three to four sub-principles that give more detailed insight into the fundamental ideas, alongside a suggested list of activities and considerations that you can incorporate into your projects, and case studies that provide practical examples of where these ideas are already working. 

  • Inclusive Design 01

    Design and deliver spaces that are safe and accessible and provide amenities and activities that accommodate different needs and experiences. This means creating spaces where a wide range of people feel a sense that this space is truly for them.

  • Inclusive Design 02

    Engage people with different lived experiences to ensure their needs are integrated into all design, delivery and management decisions. This means communicating openly with the communities you're designing for, listening to their voices and removing barriers to participation. This includes monitoring changing community needs once the asset is in-use.

  • Inclusive Design 03

    Provide ongoing education and training for teams on how to deliver inclusive design and operations, as well as fostering a culture of communication, learning, and listening. Take action to ensure a range of perspectives and lived experiences are represented in your teams.

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