We are a fair and responsible business in everything we do.


Building strong relationships with our partners, customers, suppliers, communities and colleagues - developing plans so that everyone and every building has a role in delivering our vision.

Act well: targets and performance

Embedding ESG

Targets and Metrics

All Landsec colleagues to have individual objectives to support the delivery of Build well, Live well, Act well with a proportion of remuneration linked to our energy and carbon targets.

FY21/22 performance

This is the first year that we have linked a proportion of all colleagues’ remuneration to the delivery of our energy and carbon targets. In 22/23, we’re encouraging all Landsec colleagues to set individual objectives to support achieving our vision.

Build relationships with our customer base (office and brand partners), establishing partnerships to drive improved sustainability performance for mutual gain.

This year we have engaged over 80 of our office customers on their sustainability plans and investigated opportunities for collaboration. Additionally, we have conducted ‘energy deep dives’ with 15 occupiers to identify opportunities for energy reduction.

Doing the basics brilliantly

Targets and Metrics

Build relationships with our strategic suppliers ensuring compliance to our Supplier Code of Conduct and enhancing sustainable practices throughout our supply chain.

FY21/22 performance

All strategic suppliers are asked to comply with our Supplier Code of Conduct which sets out our minimum expectations on how we expect our suppliers to act in relation to fairness, wages, diversity, equality and inclusivity. Additionally, all strategic suppliers are expected to operate our sites with respect to Landsec’s policies on health and safety, anti-harassment and bullying, diversity and inclusion.

Provide safe, healthy and secure environments for those who work, visit, live and relax across our managed portfolio, maintaining ISO 45001 and BS 9997 certifications, as well as continually going beyond compliance delivering data-led and risk-prioritised improvement actions and leading the industry on fire safety.

All our properties operate within a safety-management system certified to ISO 45001, and we continue to conform to it. This year we achieved certification to BS 9997 for our fire risk management system, and produced clear requirements for our development projects in anticipation of the Building Safety Act.

Ensure all colleagues have read, understood and are following our Code of Conduct and underlying policies and standards which set out how we do things building on the foundations of our purpose and values.

No. of grievances raised: 2

No. of whistleblowing incidents: 0

During the year, we have refreshed our employee Code of Conduct which provides guidance on how to do the right thing and behave in the right way and highlights the key policies that all our employees must follow.

Pay our colleagues the Real Living Wage and work with our suppliers to do the same.

We continue to pay all our direct employees the Real Living Wage and will keep our accreditation with the Living Wage Foundation under regular review over the coming year as the UK economy continues to emerge from the pandemic.