Sustainability performance

For us, sustainability is about the actions we take to fulfil our purpose so Landsec prospers far into the future. We want customers to prefer our spaces. We want communities to be pleased it’s us operating in their area. We want partners to share our priorities. And we want employees to invest their energy and ambition here.

To deliver this we’ve set 22 sustainability targets, within our Build Well, Live Well Act well framework. This section includes a summary of our performance against those commitments and our key disclosures.

Build well

Decarbonising our portfolio transitioning to net zero

Targets and Metrics

Reduce operational carbon emissions (tCO2e) by 70% by 2030, for property under our management for at least two years (compared with a 2013/14 baseline).

2022/23 performance

55% operational carbon reduction.

Reduce average embodied carbon by 50% compared with a typical building by 2030 by prioritising asset retention where possible, smart design and using sustainable materials.

36% average reduction across development pipeline.

Reduce energy intensity by 45% by 2030 (compared with a 2013/14 baseline).

33% energy intensity reduction.

Source 85% of total energy (electricity, gas, heating and cooling) consumption from renewable sources by 2030.


Ensure 100% of assets located in areas highly exposed to climate risks have adaptation measures in place.

Assets located in areas highly exposed to physical risks continue to ensure adequate protection and mitigation plans are in place, including business continuity and emergency-response plans.

Enhancing nature and green spaces

Targets and Metrics

Achieve a 25% biodiversity net gain by 2030 across our operational sites currently offering the greatest potential (2016/17 baseline).

2022/23 performance

13% biodiversity net gain.

Achieve a 15% uplift in biodiversity for all new developments by 2030.

We are on track to achieve 15% uplift in our current development pipeline.

Using resources efficiently

Targets and Metrics

For every development, source 100% of core construction materials from ethical and sustainable sources, extending this across our full supply chain in due course.

2022/23 performance

100% of core construction materials with a responsible sourcing certification.

Promote reuse and circular economy principles and achieve at least 75% annual recycling rate across our portfolio and new developments.

Operations recycling rate: 68%

New developments recycling rate: 98%

Undertake water management assessment across assets under our operational control and set water targets by 2023.

Water-management assessments undertaken across assets under our operational control, to help shape our water strategy for both our office and retail portfolios.

New water target due to launch later this year.

To see all our Build Well, Live Well and Act Well targets, please click here.

Live well: targets and performance

Creating opportunities and tackling local issues

Targets and Metrics

From a 2020 baseline, empower 30,000 people facing barriers into employment with the skills and opportunities to enter the world of work by 2030.

2022/23 performance

3,012 people empowered includes:

• Total number of people supported into employment or received employability support: 1,021

• Total number of young people engaged through our education programmes and careers sessions: 1,991

From a 2020 baseline, deliver £200 million of social value in our local communities by 2030, addressing social issues relevant to each area.

£8.6m of social value delivered includes:

• Social value created through programmes focused on creating opportunities for people facing barriers and increasing employability skills in young people, and addressing relevant local needs: £2.3m

• Value of support for charities including; volunteering, fundraising, donations and in-kind contributions, such as space donations: £6.1m

• Social value created through our development activities: £285,811

Inclusive places

We will design, develop and manage our assets and new developments to be accessible ensuring everyone feels like they belong.

Launched our refreshed Diversity & Inclusion (D&I) strategy: Diverse Talent, Inclusive Culture, Inclusive Places.

We are implementing a D&I procurement and supply chain strategy with three core objectives; increasing the diversity of our supply chain, improving D&I practices within our supply chain, and working with suppliers who can support us in delivering our strategy.

We have included specific D&I training requirements in contract requirements, made the latest guidance on designing for neurodiversity part of our design brief for a major wayfinding contract, and worked with our supply chain partners to develop a D&I plan for our Timber Square development.

New target: Actively recruit, retain and progress a diverse workforce at all levels and nurture and support diverse talent into the wider real estate industry.

40:40:20* gender targets and representative ethnic minority targets by 2030:
• Board (20%)
• Executive (20%)
• Senior Leader (18%)
• Leader (18%)

* Our 40:40:20 gender diversity targets mean that we will have a minimum of 40% women and 40% men in the relevant population. 20% is flexible accounting for the small headcount and diversity beyond the gender binary.

New target – performance to be reported next year

Improving wellbeing

Targets and Metrics

Promote a culture which enhances Landsec colleagues’ wellbeing, having relevant policies and delivering impactful campaigns.

2022/23 performance

We continue to respect and encourage the need for balance in all aspects of life, by supporting initiatives such our first Work Life Balance group, create by our Regeneration Development Team to gauge thoughts and feelings, and gather suggestions of things we could do to create the most effective work-life balance

This year we also created a new policy for colleagues going through pregnancy loss, with paid time off, and improved our policy on compassionate leave, which recognises the importance of close relationships outside of immediate family. We also created comprehensive guidelines on how to support colleagues through loss or bereavement, to equip our colleagues to do this in the best way

Achieve WELL portfolio programme annually for our directly managed office portfolio and new developments setting a baseline score against which we will aim for continual improvement

We submitted evidence for WELL portfolio certification for four assets; 80-100 Victoria Street, Dashwood House, Zig Zag Building and One New Change. We are also targeting WELL Equity certification for our managed offices portfolio. Additionally, across our development schemes, we’re targeting WELL Core Gold or above for offices

Act well: targets and performance

Embedding ESG

Targets and Metrics

All Landsec colleagues to have individual objectives to support the delivery of Build well, Live well, Act well with a proportion of remuneration linked to our energy and carbon targets.

2022/23 performance

Ensuring every colleague takes responsibility for achieving our sustainability vision, we link a proportion of our remuneration to achieving our energy and carbon targets, and we asked 100% of our colleagues to set an annual objective demonstrating how they contribute to our sustainability commitments.

Build relationships with our customer base (office and brand partners), establishing partnerships to drive improved sustainability performance for mutual gain.

We engaged 25 office occupiers through energy audits, to identify opportunities to reduce their energy consumption by 20-30%.

Doing the basics brilliantly

Targets and Metrics

Build relationships with our strategic suppliers ensuring compliance to our Supplier Code of Conduct and enhancing sustainable practices throughout our supply chain.

2022/23 performance

We published our Supply Chain Commitment, which sets out how we do business, the commitments we’ve set ourselves, and the minimum requirements we expect of all those we work with. 100% of our strategic partners align with our sustainability requirements and are working with us for a sustainable future, with 93% signing up to our commitment to date. We also published our Sustainable Procurement Guide, a document that provides us with the knowledge to make the right decisions when buying consumables or business services, and to spend money wisely and effectively while supporting our corporate and sustainability commitments.

Provide safe, healthy and secure environments for those who work, visit, live and relax across our managed portfolio, maintaining ISO 45001 and BS 9997 certifications, as well as continually going beyond compliance delivering data-led and risk-prioritised improvement actions and leading the industry on fire safety.

Maintained our ISO 45001 certification, with independent auditors reporting no non-conformances or improvement recommendations. A full recertification audit to this standard will take place in FY23/24 We also maintained certification to BS 9997 for our fire-safety management system. All high-rise residential buildings above 11 metres in our portfolio have been examined by independent fire engineers to ensure they remain safe for occupation and meet stringent new building regulations, with design principles aligned with requirements of the Building Safety Act mandated on all future schemes.

Ensure all colleagues have read, understood and are following our Code of Conduct and underlying policies and standards which set out how we do things building on the foundations of our purpose and values. 

No. of grievances raised: 4

No. of whistleblowing incidents: 2

Pay our colleagues the Real Living Wage and work with our suppliers to do the same.

We continue to pay all our direct employees the Real Living Wage and published our Supply Chain Commitment, which sets out the minimum requirements we expect of our suppliers, including aspiring to pay everyone working on our behalf the Real Living Wage.