Sustainability performance

For us, sustainability is about the actions we take to fulfil our purpose so Landsec prospers far into the future. We want customers to prefer our spaces. We want communities to be pleased it’s us operating in their area. We want partners to share our priorities. And we want employees to invest their energy and ambition here.

To deliver this we’ve set ambitious sustainability targets, within our Build Well, Live Well Act well framework. This section includes a summary of our performance against those commitments and our key disclosures.

Build well

Decarbonising our portfolio transitioning to net zero

Targets and Metrics

Science-based carbon reduction target (SBT): achieve net zero emissions across the value chain by 2040
• Near-term target: reduce absolute Scope 1,2 and 3 GHG emissions by 47% by 2030 from a 2019/20 baseline
• Long-term target: reduce absolute Scope 1, 2 and 3 GHG emissions by 90% by 2040 from a 2019/20 baseline

2024/25 performance

33% absolute carbon reduction

Reduce average upfront embodied carbon by 50% compared with a typical building by 2030 by prioritising asset retention where possible, smart design and using sustainable materials

41% average upfront embodied carbon reduction across development pipeline

Reduce energy intensity by 52% by 2030 (for properties under our operational control for at least two years) compared with a 2019/20 baseline

23% energy intensity reduction

Source 85% of total energy (electricity, gas, heating and cooling) consumption from renewable sources by 2030

68% total energy from renewable sources

Ensure 100% of assets located in areas highly exposed to climate risks have adaptation measures in place

Assets located in areas highly exposed to physical risks continue to ensure adequate protection and mitigation plans are in place, including Business Continuity and Emergency Response Plans. This year, we partnered with Munich Re to improve the assessment of portfolio exposure to climate risks, determining that 6% of our
portfolio is exposed to combined physical risks.

Enhancing nature and green spaces

Targets and Metrics

Deliver our nature strategy and associated targets across our operational assets and development schemes measuring progress against our three principles:
• Improving biodiversity in the built environment: Biodiversity net gain (BNG)
• Promoting health, well-being and community engagement: Environmental Benefits for Nature (EBN)
• Creating nature-based solutions to mitigate and adapt to climate change: Urban Greening Factor (UGF)

2024/25 performance

100% of assets under our operational control have nature action plans in place.
• Operational assets: performance against all metrics to be reported at least every 3 years with next update due in 2026/27 and interim update on initiatives implemented in 2025/26
• Developments: performance to be reported on project completion basis
 

Using resources efficiently

Targets and Metrics

For every development, source 100% of core construction materials from ethical and sustainable sources, extending this across our full supply chain in due course

2024/25 performance

100% of core construction materials with a responsible sourcing certification

Promote reuse and circular economy principles, achieve at least 75% annual recycling rate across our portfolio and new developments, and continue sending zero operational waste to landfill. 

• Recycling across operations: 65%
• Recycling across new developments: 99.6% 
• Operational waste sent to landfill: 0%

Undertake water management assessment across assets under our operational control, ensuring water is used efficiently

This year we reviewed our approach to water focusing on areas we can have the biggest impact, based on three key principles: conservation, efficiency and protection. We are setting metrics and targets to help us monitor our performance in delivering these principles.

Live well: targets and performance

Creating opportunities and tackling local issues

Targets and Metrics

From a 2019/20 baseline, empower 30,000 people facing barriers into employment with the skills and opportunities to enter the world of work by 2030

2024/25 performance

• 14,737 people facing barriers supported into employment since 2019/20

• 4,488 people supported through Landsec Futures in 2024/25

From a 2019/20 baseline, deliver £200 million of social value in our local communities by 2030, addressing social issues relevant to each area

• £96m of social value delivered since 2019/20

• £43m of social value delivered in 2024/25

Inclusive places

We will design, develop and manage our assets and new developments to be accessible ensuring everyone feels like they belong.

This year we launched our Inclusive Design Principles, providing guidance and inspiration to our teams, consultants and service partners to ensure our spaces are accessible, useable, safe and welcoming.

Actively recruit, retain and progress a diverse workforce at all levels and nurture and support diverse talent into the wider real estate industry Gender targets by 2030: 40:40:20* 

Ethnic minority representation targets by 2030:
• Board (20%)
• Executive (20%)
• Senior Leader (18%)
• Leader (18%)

* Our 40:40:20 gender diversity targets mean that we will have a minimum of 40% women and 40% men in the relevant population. 20% is flexible accounting for the small headcount and diversity beyond the gender binary.

Gender diversity:
• Board: 50% female/ 50% male
• Executive: 40% female/ 60% male
• Senior Leader: 34% female/ 66% male
• Leader: 39% female/ 61% male

Ethnic minority representation:
• Board: 20%
• Executive: 10%
• Senior Leader: 3%
• Leader: 8%

Improving wellbeing

Targets and Metrics

Promote a culture which enhances Landsec colleagues’ wellbeing, having relevant policies and delivering impactful campaigns

2024/25 performance

This year we have introduced additional benefits to support health and wellbeing including:
• Introducing Health Cash Plan to help with everyday healthcare costs
• Launching Headspace, an app to support mental wellbeing
• Hosting a MHFA England webinar with all employees to raise awareness of mental health
• Running sessions for all colleagues on mental health and neurodiversity inclusion through our Hand in Hand network to upskill colleagues and line managers
• Creating new guides to support maternity returners and their line managers to ensure effective return to work

Achieve WELL portfolio programme annually for our directly managed office portfolio and new developments setting a baseline score against which we will aim for continual improvement

We continued to roll out the International WELL Building Institute’s (IWBI) WELL Portfolio programme across our operational assets. Currently, 41% of our directly managed office buildings are WELL certified, including
WELL Core Platinum for nine assets and WELL Core Gold for two assets.

Additionally, we were awarded WELL Equity ratings for 17 assets and WELL H&S Ratings at 18 of our assets, representing 67% of total managed offices.

Act well: targets and performance

Embedding ESG

Targets and Metrics

All Landsec colleagues to have individual objectives to support the delivery of Build well, Live well, Act well with a proportion of remuneration linked to our energy and carbon targets.

2024/25 performance

Landsec colleagues commit to setting sustainability objectives as part of our sustainability training and ESG metrics are included in the Long-Term Incentive Plan (LTIP) and Annual Bonus Plan for Executive Directors and employees.

Build relationships with our customer base (office and brand partners), establishing partnerships to drive improved sustainability performance for mutual gain

Achieved 4.1/5 average score for customers agreeing we are doing a good job supporting them achieve their ESG goals.

Over the past three years, we have delivered energy audits for 38 of our office occupiers, reviewing their energy use and recommending ways to save as much as 15% energy usage annually. Building on these findings, our Workplace team shared these insights with a total of 54 customers, advising on energy-saving initiatives, and tracking implemented actions. 

To date 23% of the 300+ recommended measures have already been implemented by our customers, with an additional 45% agreed to be delivered through Landsec-led interventions.

Doing the basics brilliantly

Targets and Metrics

Build relationships with our strategic suppliers ensuring compliance to our Supplier Code of Conduct and enhancing sustainable practices throughout our supply chain

2024/25 performance

We continue to work with our suppliers to achieve our sustainability commitments and support positive change beyond our own business. Since publishing our Supply Chain Commitment in 2022, over 800 suppliers have signed up, including 93% of our strategic suppliers.

Provide safe, healthy and secure environments for those who work, visit, live and relax across our managed portfolio, maintaining ISO 45001 and BS 9997 certifications, as well as continually going beyond compliance delivering data-led and risk-prioritised improvement actions and leading the industry on fire safety

This year we maintained our ISO 45001 certification and BS 9997 fire-safety management system certification, both subject to independent auditing. We continue to focus our safety improvements on areas where we can have the biggest impact, including reducing the risk of significant occupational safety hazards.

Ensure all colleagues have read, understood and are following our Code of Conduct and underlying policies and standards which set out how we do things building on the foundations of our purpose and values

No. of whistleblowing incidents: 4

This year we reviewed and updated our Anti-Bribery and Corruption Policy and Ethical Business Policy, strengthening our procedures to prevent bribery and corruption. We also launched a new Financial Crime Policy.

Pay our colleagues the Real Living Wage and work with our suppliers to do the same

We continue to pay all our direct employees the Real Living Wage and encourage our suppliers to pay all those who work on our behalf the Real Living Wage.